Here at The Spring Factory, we want you to be satisfied with your purchase. If a part you receive from us is damaged you may return it for a refund.

 

Returning Product Conditions

The order must be within 30 days of the confirmed delivery date.

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The returned order must be complete and contain accurate order information.​

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Return Details

In the process of returning any unwanted items, please remember to do the following;

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Be sure to include all parts of the item(s) you are returning.

Include order details and the original order receipt.

Please try and use a shipping method that is safe, secure and traceable.

Please allow up to 5 business days of us receiving the package for processing.

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Once you are ready to return your items please contact us for further details.